This 2004 Chevrolet Silverado came in with a faulty passenger side blend door actuator. In the last post I got you to this point. If you have not yet read that post please click here. Now that the dash cover is off and you can see the actuator, but you still cannot get to it. More things need to come apart.
Remove the wiring hold down clips from the metal brackets as shown below.
Remove the 7 mm headed screws from the brackets on the passenger side.
Using a ratchet remove the two 10 mm headed screws from the front edges of the bracket on the passenger side.
Remove the 7mm screw from the driver’s side of the cross over bracket. Remove the bracket.
Now the “U” shaped bracket on the passenger side can be removed.
Remove the 7 mm screws on the driver’s side bracket. I also remove the two 10 mm bolts on the driver’s side bracket to make sure the dash will move around freely.
Disable the air bag or SRS system according to the manufacturers directions. Then remove the two upper 10 mm bolts from the air bag as shown in the next two pictures.
Then remove the two lower air bag screws.
Note that the air bag screws are shorter than the bracket screws. Do Not put the long bolts back in the airbag when reassembling.
< Pull the orange "positive assurance clip" from the yellow connector. Disconnect the connector and remove the airbag. Use the manufacturers recommendations for handling and storing the airbag.
Getting close but more still has to come out. The silver box shown below is the vehicle communication interface module. It may not be present on all vehicles as it is related to the Onstar System.
There are three 10 mm nuts that hold the module to the brackets. They are locking nuts so they have to be wrenched all of the way off.
Remove the two 10 mm nuts at the passenger end of the dash carrier. Do Not mix these nuts up with the ones removed from the VCIM brackets.
Now remove the 7 mm screw from the backside of the right passenger vent.
Remove the 7 mm screw from the position shown below.
Wiggle the corner of the dash out as shown below.
I used a screwdriver handle to keep the duct work lifted.
I also used a pry bar to lift the duct work slightly to give myself more room. The weight of the pry bar is enough to keep the duct work up but you may want someone to hold it for you. If someone hold it for you be sure they do not use the area in the center of the opening for a fulcrum. It will break the mounting panel where the nut is for the phillips headed screw that was removed much earlier.
The VCIM can now be wiggled up and the wires disconnected.
Remove the wiring harness retaining clip from the bracket as shown below.
Remove the wiring harness clip from the cross bar as shown in the two pictures below. Lift the harness slightly to gain more room to work.
Using a short 5.5 mm socket and ratchet, remove the two mounting screws. Disconnect the wiring from the actuator before removing the screws. makes it a little easier.
You will actually need to work through two openings and use both hands to make it easier.
A magnet on a stick works real well fro retrieving dropped screws and sockets.
You can finally remove the actuator from the dash.
Free at last.
The new and old actuators. The numbers match 52402588.
If you need to buy one of these actuators please click here.
If you do not have a Tech 2 or similar scan tool to diagnose these actuators, you can do voltmeter testing at these connectors. That is a whole other post though.
Sparky; I have a 2004 2500hd Silverado. I have hot air blowing from my passenger side vents when the air is on, but I get cold air from the drivers side. After reading your postings, which incidentally are a wonderful guide, and an education, I realized that I don’t have the capability to accomplish what you did. However, in wanting to get cold air on passenger side, I opened and dropped down glove box. Then removed passenger left side vent from dash. I was able to see the passenger duct, and the top of the blend door actuator. I took a chance and drilled a couple of small holes in the duct, just under and to the right of the actuator. With a probe I was able to push the door back far enough to where it shut off hot air and allowed cold air to flow. Fine, but when I shut off truck and restarted, it made the actuator reset to where I only get hot air. So, I can see the four wire plug that goes into actuator and can probably pull it out or cut the wires. I realize if I cut the wires there’s no going back, but is there a further problem created by cutting these wires. Otherwise I have saved myself countless hours of repair. Thanks; Jerry
Start with the basics and check the battery state of charge and cable connections.
Hello Sparky, I have a 2001 Denali and changed the passenger side actuator. I followed your directions but something has went wrong. After installation I put the key in the ignition and attempted to start the vehicle. Nothing. The gauges are bouncing back and forth and nothing will work. Any suggestions would be greatly appreciated. Charlie
Hi Dan,
Glad the article helped you and your wife fix your truck. The donation is very much appreciated.
Sparky
Thanks Sparky! I was able to get it done without having to follow all of the above steps, but your posts really helped nonetheless to get this done my 2004 Z71 Sierra SLT. Small donation coming via PayPal shortly. Saved me $700!
I have small hands, but my wife has even smaller hands which helped. I only had to go as far as the pictures removing the brackets from the top of the dash (right before instruction to Disable airbag). From there, a combination of my wife lifting up ductwork from the center and me reaching up thru glove box hole, or me holding up ductwork and wife reaching thru small openings got the job done. Whew!