This 2005 GMC Sierra came in with the complaint that the air will only flow from the defroster vents, regardless of where it is commanded to. This Sierra has auto a/c controls and no floor mounted center console.
Of course the customer brought the truck in, knowing that I had to lay under the driver’s side of the dash and did not think to vacuum the floor board.
I checked the codes and sure enough there was a code B0263 stored in the HVAC module. Your scan tool has to be able to go into the body systems to see this information. A plain OBD2 scanner just won’t do the job. This repair is so common that you can diagnose it by symptom if you have to. The most common symptom of course is lack of control over the vent output position and normally it will be stuck in the defroster only position. If it is not currently stuck in the defroster position but you are changing the actuator anyways. make sure that you set the vent position to defrost before starting this procedure. You will see why later.
The data lines show an actual mode door position and a commanded mode door position. They do not even come close to matching.
I laid a fender cover on the dirty floor and set the parking brake pedal. The pedal hits me in the shoulder and prevents me from being able to maneuver around.
Now I am ready to get in there and work.
I start by removing the push pin that holds the driver’s floor vent extension in place.
With the push pin released the duct extensions pulls easily from the stationary duct.
The lower screw for the actuator is just above the duct work and cannot be seen. It has to be felt. 5.5 mm head
The second screw can be easily seen as it is at the upper edge of the actuator. Note that it also holds the wiring harness in place.
I have developed a slightly different twist to this repair procedure. I could not take good enough pictures from under the dash so hopefully I can show you how on the bench and you can transfer that knowledge to the vehicle.
With the two mounting screws removed and the wiring disconnected, use your fingers and thumb as leverage to push the cam/cog from the actuator shaft. The goal is to leave the cam/cog in place on the end of the heater-a/c case and to remove the actuator motor only.
The old assembly on the left and the new one on the right.
The old assembly separated
Taking the new actuator motor and installing it on the old cam/cog. Remember these steps will be done under the dash. Except for removing the new actuator motor from the new cam/cog, that can be done anywhere. I am just doing this on a bench to give you a clearer idea of what has to be done.
The old cam/cog with the new actuator motor installed. Note the positions of the cam/cog in relation to the motor. Assuming that your actuator has failed in the most common position, blowing out of the defroster vents only, you should not have to do anything other than installing the actuator motor. No indexing of the door shafts to the cam/cog or recalibration of the actuator motors. This is a big time saver.
If you need to purchase one of these actuators please click here.
I recently had to go behind someone that could not properly install the actuator. The actuator and cog were removed from the truck. I installed the cog with the upper peg inserted into the outer slot. I then moved the cog around so that the center/rotating boss dropped into it’s mating position on the HVAC box. Installed the actuator onto the cog and bolted it down. Once connected and activated the actuator turned the cog counter clockwise and indexed the gear tooth lever perfectly. I was a little surprised by this so I tried it several times and every time it aligned properly. When looking at the white geared lever there is one long tooth and when rotated that long tooth should overhang the last black tooth on the cog. Do Not forget that the actuator needs to be recalibrated in order to work correctly.
Ok… did a little more research on the actuator I bought(Dorman 604-101) I think the parts store gave me the wrong actuator for my truck. I do however think the Dorman 604-113 is the correct one. Am I correct, or am I just a crazy woman trying to pull answers from everywhere?
I installed a Dorman 604-101
Also, I checked for obstruction from the door pegs and I didn’t see anything. However, when I put the control on the floor, defrost/floor, or panel/floor the cog and door pegs do not move. The only time the door pegs and cog moves is when I put the control on defrost or straight panel. The cog and door pegs moved smoothly with no obstruction in these two commands.
First insure that you have installed the correct actuator part number. Then you will need to lay under the dash while the actuator is being commanded to move. Look to see which door peg is obstructing movement and decide if it needs to be moved to a different slot/position.
I have 2001 Chevy Silverado 2500hd 4×4. I have manual AC and a mounted floor center console. When I put the AC to blow on defrost, no air would come out. When I switched the air to blow straight out of the panel, I would get a clicking noise until I moved the control a little. I purchased a mode door actuator and attempted the installation. Unfortunately, when I pulled the faulty actuator out, the cog came out as well. I did not pay attention to where it was positioned before it came out. With actuator out, I positioned the air to blow out of defrost and floor, and I set the control on split defrost/floor. Then I put the new actuator on, this way it slid back on with no problem. I bolted everything up, and reconnected the wires. I followed your recalibration process (with disconnecting battery). Now when I put the control on defrost, it blows out of panel. When I put it on panel, it blows out on defrost. Also tried to have a friend run a TECH2 on it, but it won’t communicate with my truck. I guess I should just be happy that the air is blowing cold in my face…even if the control is set to defrost 🙁 Advice to my madness would be much appreciated.
Very similar but the part numbers may be different due to varying year models and options.